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We respect the privacy of our visitors. Personally identifiable information can be accessed and updated by our members during and after the registration process. Security is provided for names, addresses, email addresses, and any other personal information that visitors may share during purchase, enquiry, or when using the members' section of our website.
Although “guaranteed security” does not exist either on or off the Internet, we safeguard all personally identifiable information using industry-standard practices.
Questions or comments about Earth Reserve Pvt. Ltd. or about our privacy policy should be directed to:
Earth Reserve Pvt. Ltd.
Ramapuram House, 11, Richmond Rd, Bengaluru, Karnataka – 560025
Phone: +91 96068 37689, +91 96068 37685
Email: info@theearthreserve.com
Website: www.theearthreserve.com
This privacy policy explains how we use the information you provide when you use this website, and how we are committed to ensuring that your privacy is protected.
If we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We may update this policy from time to time by revising this page. You should check this page periodically to ensure that you are aware of any changes.
We may collect the following information:
Name
Contact information, including email address
IP address
Demographic details such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers
We collect this information to understand your needs and provide better service. Specifically:
Internal record keeping
Improving our products and services
Sending periodic promotional emails about new products, special offers, or information we believe you may find interesting
Contacting you for market research purposes
Reaching out via email, phone, fax, or mail
Customising the website according to your interests
When you provide personal information for completing a transaction, verifying a credit card, placing an order, arranging delivery, or processing a return, we imply that you consent to our collecting and using it for that purpose.
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue using your information at any time by emailing info@theearthreserve.com
or writing to:
Earth Reserve Pvt. Ltd.
2nd Floor, St. Patrick's Business Complex
21 Museum Road
Bangalore – 560025
Karnataka, India
We may disclose your personal information if required by law or if you violate our Terms of Service.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. All information is stored on secure servers behind firewalls.
If you choose a direct payment gateway, Shopify stores your credit card data. It is encrypted through PCI-DSS (Payment Card Industry Data Security Standard). Your transaction data is retained only as long as necessary to complete your purchase.
All direct payment gateways comply with PCI-DSS standards, governed by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover).
For more information, refer to:
Shopify Terms of Service
Shopify Privacy Policy
We are committed to ensuring the security of your information. We have implemented suitable physical, electronic, and managerial procedures to safeguard all data collected online.
A cookie is a small file requesting permission to be stored on your computer. Once accepted, cookies help analyse web traffic or identify when you visit a specific site. They allow web applications to tailor content based on your preferences.
We use traffic-log cookies to identify page usage patterns and improve our website. The data is used for statistical analysis and then removed.
Cookies help us enhance the user experience but do not give access to your computer or personal information beyond what you choose to share.
You can choose to accept or decline cookies. Most browsers automatically accept them, but you may modify your browser settings to decline cookies — though some website features may not function fully.
Our website may contain links to other websites of interest. Once you leave our site, we have no control over external sites and cannot be responsible for the protection of any information you provide while visiting them. You should review the privacy policy of the respective website.
You may restrict the collection or use of your personal information by:
Selecting the option indicating you do not want the information used for direct marketing
Contacting us at any time at info@theearthreserve.com if you previously agreed to direct marketing but wish to withdraw
If you believe any information we hold about you is incorrect or incomplete, please email or write to us. We will promptly correct any inaccuracies.
Here is a list of cookies we use, so that you may choose whether to opt out:
_session_id – unique token, sessional; stores session details
_shopify_visit – no data; tracks visits for internal analytics
_shopify_uniq – tracks number of visits by a single customer
cart – stores cart contents, persistent for 2 weeks
_secure_session_id – unique token, sessional
storefront_digest – unique token; used for password-protected shops